Elderly ‘reluctant to complain’ over health care
30 December 2015
From the section UK
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The research involved a national survey of almost 700 over-65s
Elderly people are reluctant to make complaints about poor health care or do not know how to, the Parliamentary and Health Service Ombudsman says.
A report suggested 56% of people aged over 65 who experienced a problem did not complain because of worries about how it might impact future treatment.
Nearly 20% did not know how to raise a complaint, it said, while a third felt complaining would make no difference.
Ombudsman Julie Mellor said it could mean some are “suffering in …read more
Source:: BBC world news feed
