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NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland

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The brewing company was looking to provide employees with a modern environment which would serve as a showcase for all HEINEKEN offices

London, UK – 12th December 2022 – NTT Ltd., a leading infrastructure and services company, today announced the deployment of a new digital office in the Krakow headquarters of the HEINEKEN Shared Services Center. Thanks to this implementation, nearly 1,500 employees can experience a hybrid workplace model.

HEINEKEN Global Shared Services is an integral part of HEINEKEN, which has been present in Krakow since 2012. The decision to move the company’s financial and operational Shared Services Centers to this location from Malopolska provided an opportunity to reassess the best approach for its campus network needs.

“Our employees around the world belong to 27 different nationalities and speak 17 different languages. Therefore, we are well aware of the important role that effective communication plays in a successful business,” commented Ewa Szalewska, Head of People Function at HEINEKEN. “Following the pandemic, hybrid work has increased, which has affected the way that employees work together and communicate. This is why we decided to create a digital office that will support our team moving forward and allow them to perform their duties, regardless of where they choose to log on from.”

In today’s landscape, such a strategy is still a novelty for many. In fact, according to NTT research, 8 out of 10 business representatives believe that supporting remote work is still a challenge for them.

Revolutionizing the HEINEKEN Experience

One of HEINEKEN’s primary goals when modernizing the Poland office was to meet the requirements of a hybrid workplace to attract talented, skilled people from across Europe. Another consideration was the desire to move infrastructure management to a managed services model to enable the relatively small in-house IT team to focus on internal services.

“We needed support in designing the best solutions and choosing the best technologies. We trusted NTT because of their extensive capabilities and numerous partners. We appreciate the dedication and personal commitment of the NTT team, who coordinated many implementations in a very short time frame,” commented Paweł Miodek, D&T Service Delivery Manager at HEINEKEN.

“Throughout the implementation, our NTT team was entrusted with network infrastructure, security and contact center management, as well as coordination of the entire implementation process,” said Rafał Sałyga, Go-To-Market Director from NTT Ltd. in Poland. “This is also not the end of our partnership, as NTT will also be responsible for a round-the-clock technical center that will support the employees of the corporation moving forward.”

Migration to the cloud

Following a series of interviews with HEINEKEN employees as well as the architects responsible for arranging the office, it was agreed that a key priority was to transfer the company’s services from its current on-premises model to the cloud; the entire LAN and Contact Centre infrastructure was moved to the managed services model using Cisco solutions.

“Cloud infrastructure is the basis for hybrid work. Without this, it would not be possible to achieve the goals of unified systems and trouble-free and secure access to digital tools and resources from anywhere,” said Łucja Barbaszewska, Head of Sales to the Commercial Market at Cisco Polska. “Cloud gives flexibility, which in turn facilitates productivity and increases employee satisfaction. Using it, all employees, regardless of where they are, can work equally effectively.”

As part of the implementation, the Krakow office also now includes several facilities to collaborate comfortably and creatively, including a system for booking desks, parking spaces, conference rooms and even shelves for belongings. Employees have a preview of who is planning to come into the office on a given day and where they are going to sit, which can be helpful in terms of team collaboration. The data collected via this feature provides valuable feedback for HEINEKEN, as it can be used to monitor which zones of the office are used.

The system is not everything

NTT also partnered with Logitech for hardware solutions dedicated to remote work. The Krakow office now incorporates cameras, audio systems, video terminals and wireless pointing devices to improve the quality of work.

“All employees now use the same interface, regardless of whether they are in the office or at home. This unified system makes business operations simple and trouble-free. The solutions used are modular, which means that we can easily expand and combine them, as well as scale later on,” commented Bartosz Gruza, Manager at Logitech.

About NTT Ltd.

As part of NTT DATA, a USD 30 billion IT services provider, NTT Ltd. is a leading IT infrastructure and services company serving 65% of the Fortune Global 500 and more than 75% of the Fortune Global 100. We lay the foundation for organizations’ edge-to-cloud networking ecosystem, simplify the complexity of their workloads across multi-cloud environments, and innovate at the edge of their IT environments where networks, cloud and applications converge. We offer tailored infrastructure and ensure consistent best practices in design and operations across all of our secure, scalable and customizable data centers. On the journey towards a software-defined future, we support organizations with our platform-delivered infrastructure services. We enable a connected future.

Visit us at services.global.ntt

Media contact

Hotwire for NTT Ltd.
Hannah Lock
[email protected]

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Momentum Builds to Curb AI Development Amid Safety Concerns

Tech leaders advocate for slowing AI progress to mitigate risks and ensure safety.

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On Saturday, September 12, 2026, Anthropic CEO Dario Amodei published an essay titled “We Must Pace the Frontier”, calling on the AI industry to deliberately slow the development of its most advanced models. He proposed a three-part plan, starting with giving independent third-party evaluators “employee-like access” to developers’ internal work. Within hours, xAI owner Elon Musk posted “Dario is right,” and OpenAI CEO Sam Altman said he agreed the industry needed to “pace the frontier”, committing OpenAI to welcome independent evaluators. The rare alignment reflects a burgeoning movement within the technology community. The aim is to ensure that AI advancement does not outpace the necessary safety measures that must be in place to protect society. Musk, known for his outspoken concerns regarding AI, has been vocal about the potential existential threats posed by unchecked AI development. His stance is not without precedent. In past years, he has been an advocate for AI regulation, emphasizing the importance of establishing robust safety protocols. Sam Altman shares this concern. As a key figure in AI innovation, Altman’s support for decelerating AI progress highlights the industry’s internal awareness of its own vulnerabilities. Altman has been instrumental in shaping AI discussions, both as a developer and a policymaker. His involvement underscores a critical shift in perspective among those who once championed AI’s limitless potential.

Amodei’s essay warned that AI capabilities had been advancing drastically faster since the summer, and argued that buying even an extra year or two to work on alignment could greatly reduce the risk of something going seriously wrong. As CEO of Anthropic, Amodei’s insights into AI’s capabilities are profound. He has long advocated for responsible AI development, emphasizing research into AI safety and alignment. His company, Anthropic, is at the forefront of AI safety research, making his voice particularly influential. Amodei’s concerns are grounded in the belief that AI systems need to be designed with alignment and transparency as core principles. The consensus among these leaders is clear. The pace of AI development must be moderated to prevent potential societal disruptions. The public discourse around AI safety has evolved significantly over the past few years. Initially, concerns were often dismissed as speculative or alarmist. However, as AI systems become more integrated into daily life, their impact is undeniable. From autonomous vehicles to intelligent personal assistants, AI technologies influence countless aspects of modern existence. The rapid integration has outpaced regulatory frameworks, leaving gaps that could potentially be exploited.

This movement to slow AI development is gaining traction within the tech community. It reflects a deeper understanding of the potential risks and ethical considerations that come with advanced AI systems. Industry leaders are increasingly aware of their responsibility to mitigate these risks. There is a growing consensus that more comprehensive safety measures and regulatory oversight are necessary. The call for a slowdown is not a demand to halt innovation. Rather, it is a plea for a more deliberate approach to AI development. The goal is to establish a regulatory framework that prioritizes safety, ethical considerations, and long-term societal impact. This approach seeks to ensure that AI technologies are developed responsibly and with foresight. The motivation behind this push is multifaceted. At its core is the desire to prevent unintended consequences that could arise from unchecked AI advancement. These include potential job displacement, privacy concerns, and the risk of AI systems being used for malicious purposes. The tech industry is increasingly aware that the societal implications of AI are vast and complex. There is a recognition that addressing these challenges requires collaboration across sectors and disciplines.

The momentum to slow AI development also reflects a shift in how technology leaders view their role in society. There is a growing acknowledgment that technological innovation must be balanced with ethical responsibility. This recognition is driving the call for more stringent safety protocols and regulatory oversight. As the debate around AI continues, the voices advocating for caution are becoming more prominent. The movement is gaining momentum, supported by influential figures and organizations committed to ensuring that AI development proceeds safely and responsibly. The challenge now is translating this momentum into actionable policies and frameworks. Governments and regulatory bodies must work closely with industry leaders to develop comprehensive guidelines that address the unique challenges posed by AI. This collaboration is essential to fostering innovation while safeguarding societal interests. The path forward requires a collective effort to balance progress with prudence. As AI continues to evolve, the need for thoughtful and responsible development becomes increasingly critical. The calls to slow down AI development are a testament to the industry’s commitment to navigating this complex terrain with care.

The journey ahead is not without challenges. Implementing effective regulatory measures will require cooperation and consensus among diverse stakeholders. However, the growing momentum to address AI safety concerns offers hope for a future where technological advancement is aligned with societal well-being. As industry leaders and policymakers work together, there is potential to shape a future where AI technologies enhance, rather than disrupt, the fabric of society. The commitment to responsible AI development is key to ensuring that AI technologies are harnessed for the greater good. This forward-thinking approach will be crucial in defining the next chapter of AI innovation. The momentum to slow down AI development is more than a precautionary measure. It is a strategic decision to prioritize safety, ethics, and long-term impact. As the conversation around AI continues to evolve, the focus on responsible development will remain at the forefront. The future of AI depends on the choices made today. By embracing a more measured approach, the tech community can pave the way for a future where AI serves humanity’s best interests.

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Quantum Computing Breakthroughs: Disrupting Industries with Oxford’s Innovations

A recent breakthrough in quantum computing at the University of Oxford promises to disrupt multiple industries by significantly enhancing computational capabilities. Explore the technological implications and potential disruptions poised to redefine sectors.

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In May 2026, the University of Oxford announced a significant breakthrough in the field of quantum computing, unveiling an advanced error correction algorithm that has the potential to transform computational capabilities. This development is not just a scientific triumph; it heralds a new era of technological disruption across multiple industries. Quantum computing, long anticipated as the next frontier in technology, promises to solve complex problems beyond the reach of classical computers, and Oxford’s latest advancement brings this closer to reality.

At the core of this breakthrough is the enhancement in quantum error correction, a critical component that addresses the inherent instability of qubits, which are the fundamental units of quantum information. Traditional computers use bits of 0s and 1s, but quantum computers operate on qubits, which can exist in multiple states simultaneously. This superposition allows quantum computers to process information exponentially faster than classical computers. However, qubits are notoriously prone to errors due to environmental noise and operational inaccuracies. Oxford’s new algorithm significantly improves the error correction process, maintaining qubit stability longer and allowing extended computational tasks to be performed accurately.

The implications of this are profound. Industries ranging from pharmaceuticals to finance stand on the cusp of disruption as quantum computing offers the ability to model complex molecular structures, optimize large-scale financial portfolios, and even revolutionize artificial intelligence algorithms. In pharmaceuticals, for example, quantum computing can expedite drug discovery by accurately simulating molecular interactions, potentially reducing the time and cost associated with bringing new drugs to market. Similarly, in finance, quantum algorithms can optimize trading strategies and risk management with a precision unattainable by current technologies.

Moreover, the ripple effects of such a leap in computational power extend to data encryption and cybersecurity. Quantum computers possess the potential to decrypt classical encryption methods, prompting a race for quantum-resistant cryptography. This necessitates a paradigm shift in how we secure digital information, affecting every sector that relies on data security.

Despite the tremendous promise, the transition to quantum computing is not without its challenges. The infrastructure required to support quantum technologies is expensive and complex. There is also a significant skills gap; experts in quantum computing are scarce, and training a new generation of scientists and engineers is imperative. Furthermore, ethical considerations regarding the power of quantum computing must be addressed, particularly in terms of privacy and security.

Looking forward, as quantum computing continues to evolve, industries will need to adapt swiftly to harness its capabilities. Early adopters who invest in quantum technologies and develop quantum-ready strategies will likely dominate in the coming decade. As Oxford’s breakthrough demonstrates, the race is on to fully realize the potential of quantum computing and redefine the boundaries of what is technologically possible.

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Apple’s AI Innovations: Shaping the Competitive Landscape in 2026

Apple’s latest advancements in artificial intelligence are setting the stage for a competitive showdown with other tech giants. This article explores how Apple’s AI strategy is positioning the company in the fast-evolving tech landscape.

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In the bustling realm of technology, few companies command as much attention as Apple. In 2026, the Silicon Valley titan has once again captured the tech world’s gaze with its latest advances in artificial intelligence. As Apple unveils a suite of AI-driven innovations, the competitive landscape is poised for a seismic shift.

Apple’s strategic focus on AI is not merely about introducing new features but is a calculated move to redefine user experiences while maintaining its staunch advocacy for privacy. At the heart of Apple’s AI initiatives is the promise of personalization—an AI that learns and adapts to the user’s preferences, offering seamless interaction across its range of devices. This focus is especially pertinent in an era where user data is a hot commodity, and privacy concerns are at an all-time high.

What sets Apple apart in the AI race is its dual emphasis on innovation and privacy. While competitors like Google and Amazon have long been heralded for their AI prowess, often prioritizing expansive data collection to fuel their AI engines, Apple has carved out a niche by leveraging on-device processing. This approach not only mitigates privacy risks but also enhances real-time responsiveness, a crucial factor in user satisfaction.

The competitive implications of Apple’s AI advancements are profound. Google’s AI, renowned for its search and recommendation algorithms, faces a formidable challenger in Apple’s ecosystem-centric approach. Meanwhile, Amazon’s Alexa, which dominates the smart assistant market, must contend with Apple’s Siri, now equipped with enhanced contextual understanding and predictive capabilities.

Microsoft, another major player, has been making strides with its integration of AI in cloud services and productivity tools. However, Apple’s holistic approach—integrating AI across hardware, software, and services—presents a cohesive strategy that is difficult to replicate. This integration not only ensures a seamless user experience but also reinforces brand loyalty, a cornerstone of Apple’s business model.

As AI continues to evolve, the stakes in the tech industry are higher than ever. Apple’s innovations are not just about keeping pace but are strategically designed to place the company at the forefront of the AI revolution. In doing so, Apple is not only safeguarding its market position but is also setting new benchmarks in how technology can enhance and secure our digital lives.

The road ahead will undoubtedly see further advancements and competition, but Apple’s current trajectory suggests it is well-positioned to lead in the AI domain. By prioritizing user-centric design and privacy, Apple is not just participating in the AI race; it is setting the pace.

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