Science & Technology
Taking Your Business To The Next Level
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Benjamin Dyer, CEO of Powered Now, looks at how to grow your business from a one-man band to having employees. Then to grow on further from a small to a larger company.
There’s a lot to be said for a lifestyle business. You can deal with the same pleasant customers that you have always have. Your overheads and risks are low. You can make time to pick up the kids or grandkids if you want to. But lifestyle businesses aren’t for everyone.
This article is written for people who don’t want to be sole traders or even run small installer businesses all of their lives. Instead they want to grow their companies and see themselves really prosper.
The first thing to ask yourself is whether you will make it if you try to expand. In reality, it’s hard. Certain skills are pre-requisites. One of these is skill at estimating and pricing. A critical capability is to be good a knowing how much effort jobs will take. Another is building rapport with customers. If you’re no good at either of these, it will be very hard to succeed.
Marketing
It’s easy to think that the first priority when it comes to growing your business, assuming that your company does good quality work, is to find new customers. Recommendation is still the prime way that new business is won, at least in the residential market. But 30% of business comes from other routes. It’s exploring these that will really make a difference.
A lot of this 30% now comes from the internet, but it’s complicated. Some will arrive from having your own web site, although most likely not a huge amount. As you probably know, most people report Yellow Pages as a complete dud. Instead, Facebook, Google, Rated People, My Builder, Checkatrade and more are all trying to corner the market for people searching for installers and other trades.
There is no magic wand for marketing and trying out some of these different channels to see what works for you may be your best approach.
Sales
Marketing is hard. However, when selling to the leads that have come your way there are a lot of obvious and easy things to do. These should be a higher priority than marketing as they generally cost little or nothing. So, converting a higher proportion of leads into orders will grow your business at a lower cost and risk.
The first rule is to remember that people buy from people they trust. So, the first time you meet a new prospect, you should do everything possible to build up that trust. Here are some points to consider:
- Be totally professional – my wife refused to give business to someone who was a bit fresh with her
- Offer to take off your shoes when you arrive at the house, it shows that you care
- Have a smart, clean, van and make sure you look smart too
- Try to reference your experience, qualifications and so on when you are talking to the customer, but without being too pushy
- Try to establish in the customer’s mind the likely ballpark cost – people tend to react badly if your quote is in a different league to what they were expecting
- Make sure you produce your quote really quickly – either the same day or the next day. This alone will grow your business
- Always honour what you promised. Turn up when you said and produce the quote when you said you would
Effort put into creating a good template for quotations will pay off handsomely over time. Once it’s set up, it’s normally easy to use again and again. If people are spending a lot of money, they will feel more comfortable when the quote is more substantial, with pictures of previous work and so on.
Make sure that you don’t under-price the job. Probably the biggest cause of business failure is not charging enough. Remember that doing all of the things to establish trust will help you to win business, even when you are not the cheapest quote.
Moving beyond being a sole trader
Taking on your first employee is both the hardest and the most risky step that you will ever take. Suddenly you have PAYE, Pension auto-enrolment, statutory sick pay, paternity and maternity leave and holidays all to think about. And that’s before you consider that you may need to double the amount of work coming in as you now have two mouths to feed!
This could be one of the reasons why so many installers settle for being sole traders.
There are a number of ways that you can overcome the difficulties of that first hire. The first is to build up your business using subcontractors before you hire anyone permanently. This means you take a lower risk even though you may have to settle for making less profit. The only complication is that you must get to grips with the Construction Industry Scheme (CIS).
Eventually you will need to take on one or more employees. With a good bookkeeper to run the payroll and an HR advisor to avoid the employment tank traps this can all be made much easier and smoother. You may not want to pay out the money for these experts, but it’s much better to focus your time on the key business issues. You are much more likely to be successful that way.
Scaling
Once you have the right formula for growth, there are a whole new set of challenges to do with scaling your business. There are a number of points to think about:
- When a larger and more established business does their work, people expect and will be prepared to pay a bit more
- You will need to invest in various areas. Recruiting the right people, spending on training, premises, tools and vans are some of the areas that you will need to address
The balance is not to be too tight with money but not to be too loose either.
Control and efficiency
Of course, if you grow your business you need to reap the financial rewards. To do this, you must keep control of your business as it grows and manage things efficiently. Some of the pointers to achieve this are:
- Watch the cash. You need to know how much you have, what’s due to go out e.g. tax, VAT, payroll and when money will be coming in. There is nothing more frustrating than going bust in a growing, profitable business because you run out of cash. It does happen
- Focus on people management. A happy, hard-working team makes a huge difference
- Implement the right system. A good system will vastly influence your ability to stay in control and grow efficiently
Changing your role
As a hands-on manager that deals with most quotes and still gets on the tools, you can grow your business quite a bit. However, there comes a time when if you don’t radically change what you do, you become the cork in the bottle that prevents further growth. It’s simple, once there is too much for one person to do in dealing with customers, delegation becomes the critical skill. Among the skills that you need to focus on to move from being successful to being very successful are:
- Recruitment – avoiding mistakes and getting good people
- Managing managers – you mustn’t micro-manage or you will discourage anyone who is really capable. This is a different skill than direct management. It’s about setting goals and motivating
- Delegation – letting go of some control is part of managing managers
- Envisioning – deciding and then communicating the overall company strategy. This must be about talking about quality as well as outlining what type of jobs you will focus on and which geographies you will and won’t serve
The difficulty with making this transition is that the very skills that helped you to succeed previously can become a hindrance. Sometimes being really good at what you should no longer be doing will actually prevent you from moving to the next stage. It’s why so few companies can manage it.
The bottom line
For competitive people that like to win, running a successful business can be good fun. But you will get a lot of hassle in growing your business so there should be financial rewards as well. I hope that there has been some useful food for thought in this article. Please just make sure that you are profitable enough to make it all worthwhile.
About the author
Benjamin Dyer is CEO and co-founder of Powered Now. Powered Now’s apps specialise in features supporting installers as well as other trades in order to help them manage their teams and businesses.
www.powerednow.com
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Science & Technology
Quantum Computing Breakthrough: Data Security Implications
MIT’s new quantum algorithm could revolutionize data processing, posing significant challenges for current cryptographic systems. This article explores the implications for data security and potential solutions to counteract quantum threats.
The recent breakthrough in quantum computing by researchers at MIT marks a pivotal moment in the field of data security. On August 19, 2026, Nature published the details of a new quantum algorithm capable of processing data at speeds previously unimaginable. While this innovation holds enormous potential for advancing machine learning and other computational fields, it simultaneously presents a formidable challenge to the current cryptographic systems relied upon to safeguard sensitive information.
At the core of contemporary data security is the reliance on encryption techniques that depend on the complexity of certain mathematical problems, such as the factoring of large numbers, which are currently infeasible for classical computers to solve within a practical timeframe. However, quantum computers, with their ability to perform calculations exponentially faster than traditional machines, threaten to render these encryption methods obsolete. This development could have profound implications for sectors that prioritize data security, including finance, healthcare, and government, where sensitive data is at risk of exposure.
The immediate concern for cybersecurity experts is the potential for quantum computers to crack widely used encryption protocols, such as RSA and ECC, which form the backbone of secure internet communications. The computational power unleashed by quantum algorithms could theoretically decrypt encrypted data in a fraction of the time required by classical computers, leaving digital communications vulnerable to interception and exploitation.
In response to this looming threat, researchers and industry experts are actively exploring the development of quantum-resistant algorithms. These algorithms are designed to withstand the capabilities of quantum computing, ensuring the confidentiality and integrity of data even in a post-quantum world. Efforts in this direction include the study of lattice-based cryptography, hash-based signatures, and multivariate polynomial equations as potential foundations for secure encryption systems.
The urgency to develop and implement quantum-resistant cryptography is underscored by the rapid pace of advancements in quantum technology. Tech companies, governments, and academic institutions are investing heavily in research to safeguard their data infrastructures against quantum threats. The transition to quantum-resistant systems, however, is not without its challenges. It requires a comprehensive overhaul of existing cryptographic frameworks and widespread adoption across industries, a process that demands both time and resources.
Despite these challenges, the potential benefits of quantum computing in fields such as artificial intelligence, pharmaceuticals, and materials science cannot be overlooked. The same capabilities that pose a threat to data security also offer the promise of unprecedented advancements in computational power, enabling breakthroughs that were previously beyond reach.
As the world stands on the brink of a quantum revolution, the dual-edged nature of this technological leap is clear. While the security of our digital world faces new threats, the opportunity for innovation and progress is equally profound. The path forward will require a concerted effort to balance the risks and rewards of quantum computing, ensuring that the transformative potential of this technology is harnessed responsibly and securely.
In the coming years, as quantum technologies continue to evolve, the focus will be on developing robust standards for quantum-resistant cryptography and fostering collaboration between academia, industry, and government to navigate this new frontier. The race to secure our digital future in the face of quantum capabilities is not just a technical challenge but a strategic imperative that will shape the landscape of cybersecurity for decades to come.
Science & Technology
AI-Driven Tools Propel Mars Exploration to New Heights
NASA’s latest Mars mission features AI-driven tools in its rover, enabling autonomous navigation and faster data transmission, marking a significant advancement in space exploration technology.
NASA’s latest mission to Mars has captivated both scientific communities and the public, as the new rover equipped with AI-driven exploration tools begins its journey across the Martian landscape. Wired’s August 2026 report highlights the rover’s ability to autonomously navigate the challenging terrain while making real-time decisions, significantly enhancing the efficiency of data collection. This innovation is poised to revolutionize the way robotic missions are conducted in space.
The rover’s sophisticated communication systems represent another leap forward, allowing for faster and more reliable data transmission back to Earth. These advancements mean that scientists can receive critical information more swiftly, enabling them to adjust mission parameters as needed. According to Wired, this capability is essential for responding to unexpected findings and maximizing the scientific value of each mission.
Moreover, the integration of AI tools in the rover’s design marks a pivotal shift towards reducing dependence on Earth-based commands. As Wired notes, this development could pave the way for future missions that operate with greater autonomy, setting the stage for more complex and prolonged explorations of Mars. The implications of this technology extend beyond current missions, suggesting a future where human exploration of Mars is supported by highly capable robotic counterparts.
As NASA continues to push the boundaries of space exploration, the success of this mission will likely influence the design and execution of future endeavors. The potential for these AI-driven tools to transform space exploration is immense, promising a new era of discovery and innovation on the red planet and beyond.
Science & Technology
Quantum Computing Breakthroughs: Disrupting Industries with Oxford’s Innovations
A recent breakthrough in quantum computing at the University of Oxford promises to disrupt multiple industries by significantly enhancing computational capabilities. Explore the technological implications and potential disruptions poised to redefine sectors.
In May 2026, the University of Oxford announced a significant breakthrough in the field of quantum computing, unveiling an advanced error correction algorithm that has the potential to transform computational capabilities. This development is not just a scientific triumph; it heralds a new era of technological disruption across multiple industries. Quantum computing, long anticipated as the next frontier in technology, promises to solve complex problems beyond the reach of classical computers, and Oxford’s latest advancement brings this closer to reality.
At the core of this breakthrough is the enhancement in quantum error correction, a critical component that addresses the inherent instability of qubits, which are the fundamental units of quantum information. Traditional computers use bits of 0s and 1s, but quantum computers operate on qubits, which can exist in multiple states simultaneously. This superposition allows quantum computers to process information exponentially faster than classical computers. However, qubits are notoriously prone to errors due to environmental noise and operational inaccuracies. Oxford’s new algorithm significantly improves the error correction process, maintaining qubit stability longer and allowing extended computational tasks to be performed accurately.
The implications of this are profound. Industries ranging from pharmaceuticals to finance stand on the cusp of disruption as quantum computing offers the ability to model complex molecular structures, optimize large-scale financial portfolios, and even revolutionize artificial intelligence algorithms. In pharmaceuticals, for example, quantum computing can expedite drug discovery by accurately simulating molecular interactions, potentially reducing the time and cost associated with bringing new drugs to market. Similarly, in finance, quantum algorithms can optimize trading strategies and risk management with a precision unattainable by current technologies.
Moreover, the ripple effects of such a leap in computational power extend to data encryption and cybersecurity. Quantum computers possess the potential to decrypt classical encryption methods, prompting a race for quantum-resistant cryptography. This necessitates a paradigm shift in how we secure digital information, affecting every sector that relies on data security.
Despite the tremendous promise, the transition to quantum computing is not without its challenges. The infrastructure required to support quantum technologies is expensive and complex. There is also a significant skills gap; experts in quantum computing are scarce, and training a new generation of scientists and engineers is imperative. Furthermore, ethical considerations regarding the power of quantum computing must be addressed, particularly in terms of privacy and security.
Looking forward, as quantum computing continues to evolve, industries will need to adapt swiftly to harness its capabilities. Early adopters who invest in quantum technologies and develop quantum-ready strategies will likely dominate in the coming decade. As Oxford’s breakthrough demonstrates, the race is on to fully realize the potential of quantum computing and redefine the boundaries of what is technologically possible.
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