Business & Finance
Whole place reform vital if government to deliver ambitious national missions, Localis report urges
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- New Localis report calls on the government to make it easier for local leaders to adopt proactive and preventative approaches to service provision and encourage collaborative partnership working across the public and private sector.
- The report suggests that the government could do this by restoring stability to council finances as a foundation from which to deliver on national renewal missions.
Switching now to a ‘whole place’ model of local public service reform would support the new government’s ambitious national missions and offer a unique opportunity to enact lasting change after a decade of decline among English councils, a new report published today by Localis argues.
In a report entitled ‘Heart of the matter – getting to grips with whole place transformation’, independent think-tank Localis recommends the new government should restore stability to council finances with an immediate cash injection to steady the ship for frontline service delivery before charting a course to long-term financial sustainability. The study further recommends council workforce capacity also be addressed as among the first steps to long-term radical improvements.
The report authors call for a transformative renewal of place policy that balances the optimism of devolution and community empowerment with the stark realities of fiscal constraints and persistent economic challenges. Looking back to previous attempts at place-based reform, the paper advocates a whole place approach to improving local service outcomes that focuses on:
- empowering local leadership
with long-term, stable funding to make meaningful changes. - embedding preventative approaches by investing in upstream prevention to tackle issues at their source in a way that reduces demand on frontline services and leads to better outcomes.
- developing collaborative cultures across public, private and third sectors to create user-centred service provision.
- practicing community co-design
with meaningful engagement to meet the needs of local residents.
Localis chief executive, Jonathan Werran, said: “As we stand on the brink of a major shift in how we deliver public services, this report offers a roadmap for change where it counts, that is both ambitious and grounded in the practical realities faced by local government.
“‘Heart of the matter’ is a call to action for both local leaders and central government to work together to deliver the high-quality, sustainable public services our communities deserve.
“A transformative whole-place approach can deliver high-quality, efficient local services we all wish to see. Realising the prize will require both radical reform from central government and continued innovative action from local leaders if we are to get the improvements that can build a new and secure era for people and place.”
Sean Hanson, chief executive, IMPOWER, said: “Heart of the Matter puts beyond doubt what many local leaders already know –lasting social change and inclusive economic growth is only possible if we turn the promise of whole-place transformation into a reality.”
“The report’s findings look back on what has worked in the past, including investment in prevention, collaborative partnership working, and community empowerment. The report’s proposals look ahead to an exciting age of opportunity in which place leaders have the powers and resources to deliver growth that works for everyone and for the long term.”
“We look forward to working with and supporting leaders to ensure their places are primed for growth.”
END
Press enquiries:
Jonathan Werran, chief executive, Localis
(Telephone) 0870 448 1530 / (Mobile) 07967 100328 / (Email) [email protected]
IMPOWER, PLMR PR agency 0800 058 4219 [email protected]
Notes to Editors:
- An advance copy of the report is available for download
Online report launch | Heart of the matter – the foundational case for whole place transformation | Thursday 12 September from 11.00 to 12.00
We will debate the report and ask why radical whole place transformation is back on the agenda for placemaking and service provision and what this might deliver for communities and localities in the new political cycle.
Join us for from 11.00 to 12.00 for the online report launch of ‘Heart of the Matter’ on Thursday 12 September.
Speakers will include:
- Cllr Abi Brown, Chair, LGA Improvement and Innovation Board
- Sean Hanson, Chief Executive, IMPOWER
- Professor Colin Copus, Localis Fellow
- Kate Martin, Executive Director, City Futures, Sheffield City Council
For more details and to register – please click here:
- About Localis
Localis is an independent think-tank dedicated to issues related to politics, public service reform and localism. We carry out innovative research, hold events and facilitate an ever-growing network of members to stimulate and challenge the current orthodoxy of the governance of the UK.
About IMPOWER
Founded in 2000 by a local authority Chief Executive, IMPOWER brings together public and private sector experts to address complex challenges. We have partnered with over 150 UK councils, improving performance, enriching lives, and strengthening public services. This year, we are expanding our Place sector work to help more clients create thriving, sustainable communities.
Impower.co.uk
- Key report recommendations
The recommendations of this report represent an attempt to balance two imperatives, as informed by the research and engagement carried out over the course of the project. On the one hand, there is the need for radical, structural reformulation of the settlement between central and local government.
On the other, there is the need for councils to continue to find ways to deliver strategically and intelligently, in spite of a system which all too often works against such activity. The goal is to outline the principles which must undergird systemic reform whilst also highlighting the best practice and pragmatic action taken by councils managing to innovate in the system as it currently exists.
Local government recommendations
To continue to deliver for residents even under considerable pressure, the use of partnership models centring on upstream prevention will be crucial. An examination of best and emerging practices in this area informs the following recommendations:
- Plan to transform.
To help foster a collaborative culture, councils should produce transformational whole place service delivery plans, in collaboration with other agencies, to give a clear overview of the efficiency and quality of service delivery across an area.
- Model to prevent.
Councils should develop internal models for valuing prevention and review spending accordingly, to help ensure that they can adopt an outcomes-focused approach to reducing demand on frontline services.
- Prime for good growth.
Being primed for good growth will be key to sustaining long-term transformation. Councils should set out what good growth looks like over the immediate, medium and long-term as part of the forthcoming statutory local growth plans.
- Work in partnership.
Councils should form partnerships and pool resources with local partners across the public, private and third sectors. Operating with severely restricted capacity that is mostly outside of their control, it is more important than ever that councils lead collaboratively.
- Deliver through innovation.
Councils should work with private and third sector partners to establish innovative vehicles for regeneration, with explicit mandates to use procurement and other strategic functions to promote local economic growth.
- Empower people.
Local partnerships should embed a culture of community engagement and empowerment. This means adopting an asset-led and strengths-based approach, focusing on trust building, and develop different channels of communication with diverse communities. Mechanisms for collaboration should be built into the process of formulating strategy and devising policy across all policy areas.
Central government recommendations
To lay the groundwork for this transformation and equip local authorities to deliver on national priorities by providing high quality, sustainable public services and strategic, dynamic placemaking for economic development, a new deal for local government must meet the following requirements:
- Steady the ship.
As an interim measure, central government must make an immediate cash injection into local authorities for frontline service delivery, to restore sustainability to core services and halt decline in neighbourhood service provision. The immediate focus of spend could be on the improvement of the built and natural environment to deliver a visible uplift, followed by investment in community services, longer-term housing improvements and preventative measures at neighbourhood level.
- Chart a course to sustainability.
Looking to the future, there must be an examination of local government revenue sources, including fiscal devolution, to chart a course to longer-term sustainability.
- Fill the capacity gap.
To accelerate efforts to fill the local government capacity gap and ensure the workforce is properly equipped to address the service challenges of the future, government must work with the Local Government Association (LGA) to further develop and scale-up employment and training programmes.
- Invest in prevention.
The new funding settlement must commit to the value of upstream prevention
and look to move beyond the ‘discretionary’ categorisation of non-statutory services, recognising the value of these services in reducing frontline demand.
- Value outcomes.
The success of local growth plans should be evaluated on public service outcomes as well as economic indicators.
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Business & Finance
FBI Identifies North Korea as Culprit in $6.3 Billion Binance Crypto Hack
FBI attributes $6.3B Binance crypto hack to North Korea, raising security concerns. Binance covers 90% of losses.
In a striking attribution of cyber malfeasance, the Federal Bureau of Investigation has named North Korea as the perpetrator behind a colossal $6.3 billion hack on Binance, one of the world’s largest cryptocurrency exchanges. This revelation underscores persistent cybersecurity vulnerabilities and intensifies geopolitical tensions already fraught with complexity [The Guardian, November 2026].
The breach, now recognized as the largest of its kind, has sent shockwaves through the digital asset community, raising urgent questions about the robustness of current security protocols within the crypto industry [Al Jazeera, November 2026]. Despite the significant financial blow, Binance has demonstrated resilience by covering a substantial 90% of the losses, reflecting its commitment to maintaining user trust and stability [The Guardian, November 2026].
Binance’s response to the hack has been proactive, involving collaboration with international law enforcement agencies to pursue recovery of the stolen assets. A spokesperson from the exchange affirmed, “We are working closely with law enforcement to recover the funds,” indicating a strategic approach to mitigate the consequences of this unprecedented breach [The Guardian, November 2026].
The scale of the hack, valued at $6.3 billion, places it squarely in the spotlight of global financial and security discussions. It serves as a stark reminder of the vulnerabilities inherent in digital finance systems, particularly as they become more entwined with global economic infrastructures [Al Jazeera, November 2026].
North Korea’s involvement in such a high-profile cybercrime reflects broader geopolitical dynamics, where state-sponsored hacking has become a tool for economic gain and political leverage. This attribution by the FBI further complicates diplomatic relations and underscores the need for coordinated international responses to cyber threats [The Guardian, November 2026].
The incident has not only affected Binance but has also sent ripples across the broader cryptocurrency market, prompting investors and exchanges to reassess their security measures. The hack’s magnitude highlights the urgent need for enhanced protective measures and industry-wide collaboration to fortify digital asset exchanges against future threats [Al Jazeera, November 2026].
In the wake of this cyber assault, Binance’s robust response and coverage of losses may set a precedent for how exchanges handle such adversities in the future. It also emphasizes the critical role of transparency and accountability in maintaining user confidence and market integrity [The Guardian, November 2026].
As the situation unfolds, the interplay between cybersecurity and international politics will likely intensify, with potential repercussions for regulatory frameworks governing digital assets. The hacking incident serves as a catalyst for ongoing debates about the balance between innovation and security in the realm of cryptocurrency [Al Jazeera, November 2026].
Looking forward, the focus will remain on how Binance and other cryptocurrency platforms adapt to these evolving threats. Their ability to enhance security protocols and foster international cooperation will be crucial in defining the future landscape of digital finance. The world will closely monitor these developments, particularly as they relate to North Korea’s cyber capabilities and intentions [The Guardian, November 2026].
Business & Finance
Naboo Expands with Acquisition of UK Events Platform Pro-ven
Naboo has acquired UK M&E spend specialist pro-ven, which becomes Naboo UK, keeping all 20 staff and its founder.
Naboo, the Paris-based meetings and events (M&E) spend management platform, announced on 27 October 2026 that it has acquired pro-ven, a UK specialist in venue sourcing and event procurement, for an undisclosed sum. The companies say the combination creates the world’s largest pure-play provider of M&E spend management and venue sourcing.
Founded in 2005, pro-ven helps corporate and association clients manage meetings and events spending through venue and supplier sourcing, contract negotiation, approval workflows, invoicing and payment management. It generates around €30 million in annual transaction value and brings enterprise clients including Unilever, Virgin Media and Sony. Following the deal, Naboo says the combined business will manage around $300 million (€268 million) of meetings and events spend.
Under the terms of the deal, pro-ven’s Hertfordshire office becomes Naboo’s UK headquarters and the business will operate as Naboo UK. All 20 pro-ven employees are being retained, and founder and managing director Julian Laxon will stay on to help grow Naboo’s UK presence. Existing pro-ven clients keep the same account teams and commercial arrangements, while gaining access to Naboo’s AI-driven technology platform and international network.
Naboo says the acquisition was financed equally through equity and borrowing. It follows the company’s $70 million (€58.7 million) Series B round in February 2026, led by Lightspeed Venture Partners with participation from existing investors Notion Capital, ISAI and Ternel.
The UK is not a new market for Naboo, which has operated there since 2024. CEO and co-founder Maxime Eduardo said the deal is primarily about accelerating growth in what he called a huge market for the company and adding enterprise customers. “Together with pro-ven, that is the leader we are building,” he said.
The acquisition caps a busy period for Naboo, which recently unveiled a new brand identity and opened its first Asia-Pacific office in Singapore, following its expansion into North America with offices in Montreal and New York.
Sources: Business Travel News; EU-Startups; CIT World; The Business Travel Magazine.
Business & Finance
How AI is Transforming Small Businesses: Success Stories
This article explores the transformative impact of AI on small enterprises, highlighting specific case studies of businesses that have successfully integrated AI technologies to enhance efficiency and competitiveness.
In September 2026, the Financial Times reported a significant surge in the adoption of AI technologies by small enterprises, driven by the promise of enhanced efficiency and reduced operational costs. Among the many businesses venturing into this digital frontier, a few stand out as exemplary cases, demonstrating the transformative power of AI when strategically implemented.
Take, for instance, GreenLeaf Grocers, a small organic food retailer based in Brighton. Faced with the challenges of scaling operations and managing inventory efficiently, GreenLeaf turned to AI-driven inventory management systems. By analyzing customer purchasing patterns and forecasting demand, the system enabled the grocer to optimize stock levels, reducing waste by 30% within the first year. The owner, Sarah Jenkins, noted, “AI has not only streamlined our operations but has also allowed us to focus more on customer service and community engagement.” This case underscores the potential of AI to reshape retail operations, offering insights into customer behavior that were previously inaccessible.
Another compelling story is that of TechFixers, a family-run electronics repair shop in Manchester. Confronted with increasing competition and the need to differentiate their services, the owners implemented an AI-powered diagnostic tool. This technology rapidly identifies device issues, providing technicians with precise solutions. As a result, TechFixers reduced average repair times by 40%, significantly boosting customer satisfaction and expanding their clientele. The owner, Mark Thompson, attributes their competitive edge to AI, stating, “Integrating AI into our diagnostic process has been a game-changer, allowing us to offer quicker, more reliable repairs.”
In the realm of financial services, FinServe, a small accounting firm in London, illustrates the impact of AI on service delivery. By employing AI-based analytics tools, FinServe offers clients real-time financial insights and predictive forecasting. This capability has attracted a new segment of tech-savvy clients seeking proactive financial management. The firm’s director, Lucy Patel, emphasized the strategic advantage gained, “AI has empowered us to provide a level of service that was previously the domain of larger firms. We’re now able to deliver insights and strategic advice that truly add value for our clients.”
These cases highlight not only the successful application of AI in various industries but also the diverse ways in which small enterprises can leverage technology to overcome specific challenges. While the potential benefits of AI are substantial, the journey is not without its hurdles. Businesses must navigate the complexities of data integration, system compatibility, and the initial investment costs. However, for those willing to embrace the change, the rewards can be substantial.
As AI technology continues to evolve, its role in small business operations is likely to expand, offering new opportunities for innovation and growth. The experiences of GreenLeaf Grocers, TechFixers, and FinServe serve as a testament to the transformative power of AI, providing a roadmap for other small enterprises eager to harness this technology.
Looking ahead, the integration of AI into small business operations is set to become even more pervasive. As technology advances and becomes more accessible, businesses of all sizes will find new ways to leverage AI for competitive advantage, creating a dynamic and constantly evolving landscape.
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