Science & Technology
New Harris Poll Research Shows Americans Are Split Between Two Extremes When It Comes to Money, Work, Activism, Outlook, Business, and AI
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Welcome to the ‘”And” Era: Navigating the complexities of the modern world.
NEW YORK, July 25, 2023 (Newswire.com)
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According to The “And” Era Report, the latest research from The Harris Poll Thought Leadership Practice, Americans are experiencing a lifestyle that includes two things that are simultaneously true: people tightening their wallets while also spending on luxury items, being quiet yet loud at work, protesting but also being pacifists in activism, and seeing themselves as small saviors in business while also looking for stability.
The survey shows that conflicting things are going on: layoffs in some industries and labor shortages in others, and unemployment is the lowest in over 50 years but a recession looms over the horizon.
“Many of these seemingly contradictory realities coexist,” Abbey Lunney, managing director at The Harris Poll Thought Leadership and Futures Practice, said. “We are entering the ‘And’ Era, moving beyond the binary to accept more nuanced realities.”
What does the “And” era find regarding dualities and their impact on consumers today?
For finances, consumers are embracing a “split-brain budget”, meaning cutting back on the basics while making room for personal luxurious items. Like someone shopping for single-ply toilet paper but wearing Gucci loafers.
- 63% of Americans agree, “I’m not going to deprive myself of the comforts of life now for a future that feels like it could change at any moment.”
- 69% say, “I have cut out more ‘in-between’ spending (i.e., cutting out things I don’t care about that much in order to splurge on something I really care about and cover basic needs).”
- 70% of Gen Zs and Millennials have found ways to splurge on themselves, such as high-quality home items (33%) or luxury fashion items (31%).
- 86% of Gen Zs and Millennials have tried to save on everyday items by shopping at dollar stores (47%), seeking deals and using coupons (47%), and opting out of more social events (35%).
“What this means for brands is don’t find yourself in the middle of this mindset,” Lunney said.
Americans are still enthusiastic about their work and upskilling, while also actively prioritizing their lives, reacting to an uneven system. Seventy percent of Americans see quiet quitting as “a loud statement by employees about what they are looking for.”
To be more effective in their job, employees want a more meaningful investment in boundaries and opportunities to become more well-rounded, not just surface-level gestures from employers:
- 69% favor a four-day workweek
- 69% support a personal development and education budget
- 69% desire mental health support
- 61% want to dedicate work time to pursue other interests
- 59% prefer no official work hours
- 55% like having clear offline boundaries
Overall, 88% of Americans feel that “having interests separate from my job” is important, and 86% believe that “having time away from my job helps me do my job better.”
“The future is unfolding with more complexities and confusion than ever before,” Lunney said. “Meanwhile, people feel like their choices and opinions live in an illusionary binary world, forcing them to check one box or another. But in today’s world, we can forge a different pathway where we can acknowledge that two things can be true simultaneously.”
Take protesters and pacifists: Americans are exhausted by cancel culture and rage-Tok with 51% saying that “nothing has felt stable since 9/11”, and 55% are pre-exhausted about “what is the next thing that will drop out of the sky.”
Yet, there is also a realization that acceptance, kindness, and a connection back to humanity is the only way to move forward, with 90% agreeing that “we need to get back to what makes us universally human” and 87% feel “kindness is essential to solving societal issues and driving meaningful change.”
Most Americans are frustrated about inflation (83%), gun violence (59%), homelessness (65%), the judicial system (65%), the healthcare system (62%), lack of affordable housing (59%), and abortion rights (59%).
On the other hand, Americans have also participated in acts of kindness, including letting someone else have the right of way when driving (78%), complimenting a stranger (69%), picking up litter in a public space (61%), and donated food to someone in need (58%).
What activities do Americans use to escape the complexities and pressures of today’s world? Watch movies or TV shows (87%), go to a quiet place alone (76%), have chocolate or dessert (69%), scroll on social media (68%), and play video games (61%).
Regarding the future, 73% of people are concerned that nothing will change, and 69% are optimistic that something must change to deal with the chaos that is happening today.
Americans are hedging their bets on big businesses for job security while many still believe in supporting small businesses.
- 63% of tech workers have started their company post-layoff.
- 59% of employed Americans agree, “I would rather work at a big company for job security,” and 89% agree, “I believe in the power of small business and want to support them.”
- 48% of Americans agree, “If I started a business today, it would help solve a societal issue or gap” while 49% agree, “If I started a business today, I would be able to make it profitable in 12 months.”
Finally, Americans are unsure whether AI will provide more creativity and human connections or if machines will end up restructuring our purpose in the world. AI expectations include 71% saying, “Algorithms fuel my interests” and 69% feeling “AI will unleash an abundance of creativity.” The AI trepidations include 73% being “nervous about the change AI could bring to our society” and 69% saying, “AI will kill creative industries.”
The survey was conducted online over three-day periods of May 5-7, May 12-14, and May 19-21, 2023, among 5,364 U.S. adults aged 18 and over, as well as salon sessions March 24-25, which focused on what it means to live a well-lived life.
For all the details, visit The “And” Era Report.
For more information, please visit The Harris Poll Thought Leadership Practice or subscribe to their Next Big Think newsletter.
About Harris Poll Thought Leadership Practice
Building on 50+ years of experience pulsing societal opinion, we design credible, creative, and culturally relevant research. Our practice drives thought leadership and unearthed trends for today’s biggest brands. We are focused on helping our clients get ahead of what is next.
About Harris Poll
The Harris Poll is one of the longest-running surveys in the U.S., tracking public opinion, motivations, and social sentiment since 1963, and is now part of Harris Insights & Analytics, a global consulting and market research firm that delivers social intelligence for transformational times. We work with clients in three primary areas: building 21st-century corporate reputation, crafting brand strategy and performance tracking, and earning organic media through public relations research. Our mission is to provide insights and guidance to help leaders make the best decisions possible. To learn more, please visit www.theharrispoll.com.
Source: The Harris Poll
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Science & Technology
Apple’s AI Innovations: Shaping the Competitive Landscape in 2026
Apple’s latest advancements in artificial intelligence are setting the stage for a competitive showdown with other tech giants. This article explores how Apple’s AI strategy is positioning the company in the fast-evolving tech landscape.
In the bustling realm of technology, few companies command as much attention as Apple. In 2026, the Silicon Valley titan has once again captured the tech world’s gaze with its latest advances in artificial intelligence. As Apple unveils a suite of AI-driven innovations, the competitive landscape is poised for a seismic shift.
Apple’s strategic focus on AI is not merely about introducing new features but is a calculated move to redefine user experiences while maintaining its staunch advocacy for privacy. At the heart of Apple’s AI initiatives is the promise of personalization—an AI that learns and adapts to the user’s preferences, offering seamless interaction across its range of devices. This focus is especially pertinent in an era where user data is a hot commodity, and privacy concerns are at an all-time high.
What sets Apple apart in the AI race is its dual emphasis on innovation and privacy. While competitors like Google and Amazon have long been heralded for their AI prowess, often prioritizing expansive data collection to fuel their AI engines, Apple has carved out a niche by leveraging on-device processing. This approach not only mitigates privacy risks but also enhances real-time responsiveness, a crucial factor in user satisfaction.
The competitive implications of Apple’s AI advancements are profound. Google’s AI, renowned for its search and recommendation algorithms, faces a formidable challenger in Apple’s ecosystem-centric approach. Meanwhile, Amazon’s Alexa, which dominates the smart assistant market, must contend with Apple’s Siri, now equipped with enhanced contextual understanding and predictive capabilities.
Microsoft, another major player, has been making strides with its integration of AI in cloud services and productivity tools. However, Apple’s holistic approach—integrating AI across hardware, software, and services—presents a cohesive strategy that is difficult to replicate. This integration not only ensures a seamless user experience but also reinforces brand loyalty, a cornerstone of Apple’s business model.
As AI continues to evolve, the stakes in the tech industry are higher than ever. Apple’s innovations are not just about keeping pace but are strategically designed to place the company at the forefront of the AI revolution. In doing so, Apple is not only safeguarding its market position but is also setting new benchmarks in how technology can enhance and secure our digital lives.
The road ahead will undoubtedly see further advancements and competition, but Apple’s current trajectory suggests it is well-positioned to lead in the AI domain. By prioritizing user-centric design and privacy, Apple is not just participating in the AI race; it is setting the pace.
Science & Technology
AI Fitness Instructors and Unreal Gains: Revolutionizing the Fitness Industry
The rise of AI-driven fitness programs is transforming the fitness industry. Explore the technology, its impact on traditional fitness models, and how it is reshaping consumer expectations.
Artificial intelligence is making its mark across various sectors, and the fitness industry is no exception. With the advent of AI-driven fitness instructors, there is a seismic shift underway in how fitness is perceived and pursued. This article delves into the rise of AI in fitness, examining the technology behind it, its effects on traditional fitness models, and the shifting expectations of consumers.
In recent years, AI fitness instructors have become increasingly popular, offering personalized workout programs, real-time feedback, and virtual coaching. These AI systems utilize advanced algorithms to tailor fitness routines that adapt to an individual’s progress and preferences, making fitness more accessible and engaging than ever before.
At the core of AI fitness instructors is sophisticated machine learning technology. These systems collect data from various sources, such as wearable devices and user inputs, to create personalized fitness plans. AI analyzes this data to optimize workouts, ensuring they are challenging yet achievable, and provides insights that were previously accessible only through one-on-one sessions with human trainers.
The integration of AI into fitness is transforming traditional models. Gyms and fitness centers are incorporating AI technologies to enhance their offerings, while some consumers opt for entirely virtual experiences. This shift is challenging the status quo, pushing traditional trainers to adapt by integrating technology into their own practices to remain competitive.
As AI fitness programs become more prevalent, consumer expectations are evolving. Users now demand more personalized and flexible fitness solutions that fit into their busy lifestyles. AI provides this adaptability, offering users the ability to engage in workouts anytime, anywhere, without compromising on quality or effectiveness.
Looking ahead, the role of AI in fitness is set to expand. As technology continues to advance, we can expect even more innovative solutions that enhance user experience and outcomes. AI-driven gamification elements, for example, are already being explored to increase engagement and motivation.
The rise of AI fitness instructors represents a significant evolution in the fitness industry. By offering personalized, accessible, and innovative solutions, AI is not only transforming how people engage with fitness but also challenging traditional models and expectations. As this technology continues to develop, the potential for further disruption and improvement in the fitness sector is immense.
Science & Technology
Skype Officially Shut Down by Microsoft: End of an Era for Internet Calling
By PromoMag Tech Desk | May 2025
Skype, once the undisputed king of internet calling, has officially been retired by Microsoft as of May 5, 2025. The announcement marks the end of a two-decade era that saw Skype transform from a disruptive communication startup into a globally recognized brand, before gradually becoming obsolete in the age of Zoom, Teams, and WhatsApp.
Launched in 2003 and acquired by Microsoft in 2011 for $8.5 billion, Skype was pivotal in reshaping how the world communicated—introducing mainstream VoIP (Voice over Internet Protocol) calls and paving the way for remote work long before it became a global standard.
Skype began as a peer-to-peer communication service developed by Estonian and Swedish entrepreneurs. It allowed users to make free voice calls over the internet, later adding video functionality. By 2005, it had attracted millions of users and was acquired by eBay for $2.6 billion. After limited success under eBay’s ownership, Microsoft bought Skype in 2011 and announced plans to integrate it across its ecosystem.
For a time, Skype flourished. It was the default communication tool for personal and professional calls, especially in an era before smartphones and cloud-based apps took over. Its iconic ringtone and blue interface became digital staples.
Microsoft’s vision for Skype was ambitious. It replaced Windows Live Messenger with Skype, integrated it into Xbox, Outlook, and Windows 8 and 10, and pushed it as a unified messaging platform. But the execution often lagged behind user expectations. Despite updates and redesigns, Skype became increasingly sluggish and unreliable.
Then came Zoom. Followed by Slack, WhatsApp’s calling features, and most critically—Microsoft’s own Teams platform. Launched in 2017, Teams quickly outpaced Skype in functionality, especially for business users. Microsoft began prioritizing Teams for enterprise communication, ultimately rebranding Skype for Business into Teams by 2021.
In internal memos reviewed by multiple media outlets, Microsoft outlined its rationale: focus all communication resources into a single, scalable platform—Teams. Skype had seen a sharp drop in daily users, from over 300 million at its peak to under 30 million by late 2024. That contrasted with Teams’ 320 million daily active users and Zoom’s sustained popularity in both business and education sectors.
The writing had been on the wall. Microsoft gradually removed Skype from bundled software packages and quietly shut down support for Skype for Business in 2021. The consumer-facing version lingered on life support until today’s final shutdown.
Microsoft has provided detailed guidance for Skype users transitioning to Teams or other platforms. Active users received data export options for chat history and contacts. Remaining Skype Credits and subscriptions were automatically refunded or migrated to Microsoft accounts where applicable.
For consumers reluctant to switch, alternatives such as Zoom, WhatsApp, Google Meet, and Signal remain available. Microsoft, however, is steering users toward Teams—even for casual or personal communication—with a simplified free tier rolled out earlier this year.
Skype’s legacy is significant. It was the first internet platform that made video calling feel accessible and normalized. From families staying connected across borders to journalists broadcasting live from war zones, Skype played a vital role in the early days of digital communication.
But innovation doesn’t stand still. Skype’s story is both a success and a cautionary tale—a reminder that even tech giants can be eclipsed if they fail to evolve with user needs and industry standards.
As Microsoft closes the final chapter on Skype, the focus shifts to what comes next in communication—and which platforms will define the next decade.
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